Shipping and Delivery

At Memomingle, we pride ourselves on offering items that are specially made-to-order. This ensures that when you place an order with us, each item is printed individually with the utmost attention to quality, just for you!

Our global collaboration with various artists and manufacturers allows us to provide these uniquely crafted items. This diverse range of partnerships is what enables us to offer such remarkable prices on our products.

Given our global network, the delivery times may vary. Please bear with us, as this is a part of our commitment to work with a diverse range of artists and suppliers.

We utilize a variety of shipping carriers including, but not limited to, USPS, DHL, EMS, and Local Postal Services to ensure that your order reaches you in a timely manner.

Orders are processed when the payment is accepted.

SHIPPING & DELIVERY

We process orders Monday to Friday. We exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Because we use different processes to print on different items, your products in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. But rest assured that regardless of the location of our factories, you will always get exactly what you order with the best quality.

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country.

Order Tracking:

An email with the tracking number will be sent to you as soon as your order is shipped. Please allow 2-5 business days for the carrier to scan your package into their system.

If your tracking number isn't getting any updates within the standard time frame above, please contact our customer support. We will help you locate your order.

We have 2 options in shipping method:

Domestic Standard Shipping: cheaper cost but if the goods are lost when shipped, we will not refund you, if the goods you receive are defective, broken, ... but cause not by you, we will send you a replacement product or refund you ( if you want the refund, you need send the package back).
Shipping Plus Insurance (Recommended - Guarantees that your package is insured against loss or missing contents): when your goods have any errors due to shipping, we will immediately send you another product or refund you without asking for anything

Shipping & Handling (Business Days) depends on the types of products our factory produces, sizes and materials. As follows:

PRODUCT	PRODUCTION TIME (Business Days)	EXPECTED SHIPPING TIME (Business Days)
		US	Rest of the world
2D Apparels: T-shirt, Hoodie, Sweatshirt, …	1-3	5-7	10-15
Flag, Ceramic Mug, Camping Mug, Canvas, Poster,...	1-3	5-7	10-15
All-over-print Apparels, Blanket,...	3-5	10-15	15-20
Metal Sign, Wooden sign, Doormat, Memorial Slates,..	2-4	7-12	15-20

Please note:

The above time frame is only applied for orders with standard shipping methods. We do not offer expedited shipping at this time.
The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery time frame.
International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
For order including Canvas: will be shipped separately each with tracking number to ensure safe delivery. Free shipping policies are not applied.
When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.
For US Non-Contiguous States (Alaska, Hawaii), US Territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, Virgin Islands) and US Armed Forces States (Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific), The shipping time may take longer, carrier delays incur an additional 5-10 business days to normal delivery times.

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

ORDER TRACKING

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.

If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If it is over your estimated arrival date, please contact us, and we can take care of this for you.

INCORRECT ADDRESS

For orders shipped to the wrong address due to a customer inputting the incorrect address:

- We are not responsible if your order gets delivered to the wrong address or returned to the sender (as all of the items would be destroyed right after they come back to the manufacturer's warehouse)

- Please be noted that replacements for these cases will not be free of charge so please be extremely careful when entering your shipping address.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Memomingle and if you have any questions, please don't hesitate to contact us via support@memomingle.com.

Beautiful and subtle

So lovely

In PA’s garden. 🥰

I love the little slate Memorials for my husbands little garden. I did buy one last year but the picture and verse peeled off so I’ve modpodged these 2 in the hope it doesn’t happen again this year. They are beautiful and my grandson loves them too ‘in PA’s garden’

Love it.

Lost my baby girl and I saw this memorial sign that I had pictures of her on it and I was able put her little collar on it. I love that I can see her everyday and remember her forever.

A beautiful in memory gift.

Fast delivery! Perfect gift for neighbors

Very satisfied with the product

Very prompt process from order to delivery. Very pleased with my plaque it's beautiful for a beautiful soul.

Packaged well and arrived on time! Great quality!

Beautiful product to honor some one while waiting for their headstone to come in amazing quality

Perfect

It was perfect. I put it on her grave. Looked great. Good quality. Good job thank you.

The solar memorial light has exceeded my expectations.

The soft illumination is just perfect, creating a serene atmosphere in the evening. The solar charging feature is convenient and eco-friendly. I appreciate the thoughtful design and the long-lasting battery life. It's a heartfelt memorial item that I cherish.

I am extremely pleased with the solar memorial light.

The quality and craftsmanship are exceptional. The light automatically turns on at dusk and off at dawn, making it hassle-free. The engraved design adds a personal touch, and the durability ensures it withstands various weather conditions. Highly recommended for honoring and remembering loved ones.

The solar memorial light is a beautiful addition to my loved one's resting place.

The warm and gentle glow it emits creates a peaceful ambiance. The solar panel charges efficiently, and the light lasts throughout the night. It's a meaningful tribute that brings comfort during difficult times.

Très satisfaite de mon achat

J'ai fais une commande Cœur en ardoise, avec photo personnalisée en français, j'en étais très très satisfaite, je voudrais refaire une autre commande en Français mais je n'y arrive pas ???

Remember my 4-legged friend

A small gift for my dear horse, quality product, images and printing are steady

I’m in love!

I got this with the hanging memorial for a garden. I have this either on or around my rear view mirror. It’s pretty and honors him so greatly, the picture turned out perfect. Love it.

Love the product I just received

The product is extremely beautiful, your idea is wonderful, it is like a healing medicine for those who have lost their loved ones, from now on my grandfather will continue to accompany us in our house like never before ever leave

Just received mine, 5 star rating for this product

Awesome, they are beyond my imagination at this price, really good quality and beautiful. We will buy many more to give to relatives

Good product quality, attentive customer service

We have had a perfect experience with this store, beautiful quality products, will continue to support

Thank you for bringing happiness to our family

What a humane idea, we love the product, perfect quality, no criticism

Love mine

I just received the solar light, it is so exquisite, the consulting team enthusiastically supported me with ordering, and delivered quickly and effectively. I will use the solar lights in my back garden and will buy a few more from this store.

Love it

More beautiful than expected. Very good quality, the photo was perfect and the letters were beautiful. I loved it

Found what I needed

Your creativity goes a long way in appeasing the loss of pet lovers like me, great product sabr, we left it in the backyard where my pet used to stay.

I didn't think I could buy such a good product at such a cheap price, it comforted my broken heart.

It's so sparkling in my garden

Just received mine, they are perfect, bright light warms my garden in winter.

Will definitely support this store more in the future

My greatest happiness is seeing my lost family members. Thank you for your products' sophistication from quality to ideas

We received the product and love it

This product not only looks stylish but also performs exceptionally well. I love the attention to detail and the innovative features that enhance its functionality.

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