Shipping and Delivery

At Memomingle, we pride ourselves on offering items that are specially made-to-order. This ensures that when you place an order with us, each item is printed individually with the utmost attention to quality, just for you!

Our global collaboration with various artists and manufacturers allows us to provide these uniquely crafted items. This diverse range of partnerships is what enables us to offer such remarkable prices on our products.

Given our global network, the delivery times may vary. Please bear with us, as this is a part of our commitment to work with a diverse range of artists and suppliers.

We utilize a variety of shipping carriers including, but not limited to, USPS, DHL, EMS, and Local Postal Services to ensure that your order reaches you in a timely manner.

Orders are processed when the payment is accepted.

SHIPPING & DELIVERY

We process orders Monday to Friday. We exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Because we use different processes to print on different items, your products in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. But rest assured that regardless of the location of our factories, you will always get exactly what you order with the best quality.

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country.

Order Tracking:

An email with the tracking number will be sent to you as soon as your order is shipped. Please allow 2-5 business days for the carrier to scan your package into their system.

If your tracking number isn't getting any updates within the standard time frame above, please contact our customer support. We will help you locate your order.

We have 2 options in shipping method:

Domestic Standard Shipping: cheaper cost but if the goods are lost when shipped, we will not refund you, if the goods you receive are defective, broken, ... but cause not by you, we will send you a replacement product or refund you ( if you want the refund, you need send the package back).
Shipping Plus Insurance (Recommended - Guarantees that your package is insured against loss or missing contents): when your goods have any errors due to shipping, we will immediately send you another product or refund you without asking for anything

Shipping & Handling (Business Days) depends on the types of products our factory produces, sizes and materials. As follows:

PRODUCT	PRODUCTION TIME (Business Days)	EXPECTED SHIPPING TIME (Business Days)
		US	Rest of the world
2D Apparels: T-shirt, Hoodie, Sweatshirt, …	1-3	5-7	10-15
Flag, Ceramic Mug, Camping Mug, Canvas, Poster,...	1-3	5-7	10-15
All-over-print Apparels, Blanket, Rug, Acrylic items, ...	3-5	10-15	15-20
Metal Sign, Wooden sign, Doormat, Memorial Slates, Decals, Ornaments, ..	2-4	7-12	15-20

Please note:

The above time frame is only applied for orders with standard shipping methods. We do not offer expedited shipping at this time.
The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery time frame.
International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
For order including Canvas: will be shipped separately each with tracking number to ensure safe delivery. Free shipping policies are not applied.
When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.
For US Non-Contiguous States (Alaska, Hawaii), US Territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, Virgin Islands) and US Armed Forces States (Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific), The shipping time may take longer, carrier delays incur an additional 5-10 business days to normal delivery times.

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.

ORDER TRACKING

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.

If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If it is over your estimated arrival date, please contact us, and we can take care of this for you.

INCORRECT ADDRESS

For orders shipped to the wrong address due to a customer inputting the incorrect address:

- We are not responsible if your order gets delivered to the wrong address or returned to the sender (as all of the items would be destroyed right after they come back to the manufacturer's warehouse)

- Please be noted that replacements for these cases will not be free of charge so please be extremely careful when entering your shipping address.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Memomingle and if you have any questions, please don't hesitate to contact us via support@memomingle.com.

I love it!!!!!

I lost my grandma 2 months ago and this was absolutely helpful in my grief journey. It is so beautiful and it came quickly. I just put it on, hoping that it stays vibrant for a while. Definitely will order from this company again.

I love it you done a good job thank

I love it you done a good job thank you

Love it

See previous reviews same order

I love it

I love it perfect colors are spot on, they did a great job I got emotional when I saw it, I didn’t know what size I wanted so I ordered more in a larger size for my truck window, both of my horses were lost on the same day very devastating experience. So to receive this as beautiful as they are I can’t say thank you enough, arrived sooner then expected, that was great to they reach out to you about your order their professional service is fantastic I will order again from them

Came exactly as I wanted it, and I was able to make a few adjustments along the way, so it truly was as I pictured it, and this was made possible by the best customer services that i have come across, and I buy a lot of different things online. Every email I sent with adjustments was greeted with patients and super promptly. So I was shown each change and i was able to see what it would look like after the changes were put in place. Again the whole process was made stress free and I was supported all the way by their exceptional customer service as I stated...

Highly recommend, thank you very much.

This small memorial item exceeded my expectations. My sister-in-law died last year and this was a great way to have her memory with us outside in the summer where I know she would love to be hanging out with us. This is such a great idea. Thank you for making a quality product. I also ordered one for my brother-in-law.

Great quality, item looked as described,on time shipping. I am very pleased with my purchase

Absolutely in love with it! 🥹🪽

Highly recommend! Very satisfied! Will buy from them again!!

Excellent

Memorial car hanger

Its beautiful, exactly as advertised

Memorial plaque

It’s a beautiful plaque. It’s exactly as described but it’s smaller than I thought.

This is a beautiful piece. I had my dad's picture and quote put on the charms. My son and father were very close until my dad passed. I will give this to my son at the rehearsal dinner to wear inside his tux, close to his heart, on the day of his wedding.

Better than expected and truly a beautiful gift for anyone who has lost someone they love
Guenevere Cooper

when i contacting them with my customization, they were kind, & grateful for my support of their small business. i am in awe of how it turned out. they made my very hard loss & turned it into something beautiful.