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Refund & Replacement

We truly value your satisfaction with your purchase and want to ensure that you're completely happy! If there's anything you're not pleased with, we invite you to contact us at support@memomingle.com and we will be more than happy to address your concerns.

Please note: By confirming your purchase, you are agreeing to all of our terms and conditions.

REPLACEMENT OR RETURN

Due to the nature of our custom-printed products, returns and exchanges are not accepted. However, if you receive a damaged or incorrect item within 30 days of delivery, we'll send a replacement or issue a full refund. This includes:

Damaged products
Blurred or incorrect print quality
Incorrect design or size

For personalized products, we cannot compensate for poor-quality photos or incorrect spelling. Please review the example in the custom box before ordering to ensure the final product is correct.

Note: Our products are made-to-order and may have color variations from the advertised images due to lighting or monitor display. A 20% difference is acceptable.

To start the complaint process, please contact our Customer Support team with the following information:

Order number
Video or photo of the faulty product
If the issue is a printing error, please include photos of the error
If the issue is a size or placement error, please include photos with a measuring tape or ruler
Delivery address
Contact telephone number

Partial refunds may be granted in the following situations:

Item is not in its original condition and parts are missing or damaged due to customer error
For minor defects, we will offer partial refund depending on the condition of the product received

INCORRECT ADDRESS

If an order is shipped to the wrong address due to customer error, we're not responsible for delivery to the wrong address or returned items (which will be destroyed).

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Note: Replacements for these cases will not be free of charge. Please double-check your shipping address before ordering.

For more information, please refer to our Frequently Asked Questions (FAQs) page.

Love it.

This is the sweetest flag with my baby girl on it. I get so many people ask where I got. It is right in my front yard and it is like my angel is greeting me when I pull into drive. Absolutely love ❤️

So lovely 😍 especially with photo

So lovely 😍 especially with photo well✔️

Heartwarming

I ordered this product being very sceptical but full of obtimism. When it arrived I was overwhelmed and overjoyed with how perfect it is. Such a heartwarming tribute to my wife who has recently passed away. Brought tears to my eyes and it now sits very comfortably and the foot of her grave. Thank you so much. ❤️🫶

Love it💖

It was worth the wait.

Amazing work!

Allthought this took quite a while to arrive , it turned out gorgeous even tho the photo wasnt totally clear!!! Thank you so much for easing my dear friends pain with this memorial made!

For My Boy

I am in love with this decal.. it's Beautifully done and everything i could have asked for

Absolutely Perfect Memorial Decal

I loved this decal—it was exactly as pictured and even more meaningful in person. The quality is fantastic, and the design brought such comfort during a difficult time. It’s a beautiful tribute and looks perfect on the car. Thank you for helping me honor my loved one in such a special way.

Perfect

I love this decal. So beautiful and the picture was clear and sharp. I had planned on putting it on my car but with our weather the way it is I chose to have it encased in epoxy and a permanent memorial was made. Thank you

I’m very pleased with the slate garden stake. It’s simple, marks the spot, and gives the option of personalizing the 2nd line.
The set of 3 works perfectly for me—one for the garden, one for the office, one for the kitchen for cut flowers. Highly recommend if you’re looking for a small token.

Adore everything about it

Love everything about it. Wish I'd ordered more than one.

Special

This is a beautiful item and is a sweet tribute to my fur baby who is dearly missed.

Touching

This is a beautiful quality made item. It is a lovely tribute to my beloved fur baby. I've bought several items from this company to honor the memory of family, several friends and my cherished youngest daughter. I highly recommend this company.

You'll be remembered...Ashley

The decal is very nice, the colors are true, and the quality of the material is top notch. This will go on my car so my Ashley girl is always riding shotgun with her Grandmas. Love ❤️

Visual memory ♥️

Thank you so much for a beautiful memory of my mum and dad, which now has pride and place on their grave, a small tip for those that would do the same is to keep the plastic tube and put it in that as if it’s windy you don’t want it to bang and break